Government Agencies Embrace Technologies to Improve Engagement

Local governments are constantly seeking solutions to streamline their operations and improve communication with the public. In this webinar, we share actionable strategies and success stories from agencies we've worked with. These organizations use the power of text messaging and mobile web apps to enhance communication, efficiency, and overall government processes.

Here are some of the real use cases we explored during our webinar:

Workforce Development

• Text messages increase job fair attendance and general engagement for job seekers and case managers
• The mobile web app provides job fair details, program announcements, and tips & tricks job seekers often miss

Adult Education

• Send digital for a higher and faster submission rate
• Text program information, class announcements, quizzes, and surveys
• Students appreciate one-on-one text chats with teachers, without teachers having to use their personal devices

Public Works

• Reduce complaints with text message reminders on utility updates, road closures, and city or county events
• Collect feedback through text

Treasury

• Text reminders for delinquent tax collection for those who ignore calls and mail

‍

‍

Courts

• Increase juror participation and attendance by sending texts rather than requiring them to call in

Tourism

• Solve wayfinding problems and increase attraction visibility with GPS Mapping that features points of interest and directions
• Provide equitable & accessible smartphone tours
• Give more information than what is on physical signage and go green by supplementing paper brochures

Internal Communications

• Reach employees who do not have a company email (or do not read their emails!)
• Use for HR and training support
• Get breaking news out to all of your employees through text messaging

Public Emergencies

• Get emergency messages out in a second on building shut-downs, natural disasters, and other urgent threat
  

Realizing the Power of Mobile Tech

Over the years, we've learned from our government clients that mobile technology isn't just a communication tool; it's a powerful business tool that can significantly enhance operations. It offers not only maximum outreach but also heightened engagement with your audience. By incorporating mobile solutions into their processes, local governments can achieve greater efficiency, transparency, and ultimately, improved public services.

View Slides

‍

‍