How Digital Processes Continue to Improve Employee Health & Safety

Digital process automation (DPA) is the use of low-code technology tools to automate processes and optimize workflow. Process automation has the ability to streamline people, practices, devices, and information across an organization. Increases in remote work, health consciousness, and massive leaps in technology over the last few years these processes are top of mind as we reach 2023.

Engage by Cell was created to provide simple tech solutions that propel organization practices into the 21st century without requiring IT departments, tech gurus, or a heavy lift on the client's part. As leaders in the mobile tech industry, we have seen a huge increase in DPA trends in the human resource, health and safety spaces.

A recent Company Nurse article explains that 68% of employers globally plan to increase their spend on digital health and wellness due to growing difficulties in employee access to healthcare, benefits, communication, and appropriate employer personnel. With dwindling employee retention rates looming over all industries, employers are paying closer attention to employee well-being. In fact, 44% of employees are less likely to leave employers who provide support for their well-being!

As we consider these facts, we must also appraise the endless technology options a business could utilize today. There are native apps, web forms, email, text messaging, benefit dashboards, CRMs... the list goes on! While staying on the "cutting edge" of tech is tempting, there are obvious down-sides to implementing too much complicated tech in an effort to improve process automation. Each organization must carefully select their combination of tools without creating daunting barriers to entry or over-complicated systems with big learning curves - also known  as tech fatigue.

Through years of providing applications, we have found that the less barrier to entry, the better the resource. Of course there are instances that the tech must be password protected for many reasons, but imagine if all of a company’s  digital resources required desktop access, a username, and a password. The employee would seldom if ever utilize that resource because of those barriers.

Similarly, a native app (app that you add to a device via an app store) also requires an employee to forfeit time and data to download the app to their device, create, and remember yet another login! Because of this fatigue, 25% of apps downloaded are only used once. 

As our partners and clients are on the hunt for digital process automation solutions, we find that a combination of simple text alerts and a mobile web app accessible through QR codes or links is an extremely efficient way to reach their employees! By the nature of these resources becoming available on a cell phone, the tools are intuitive and convenient for employees. Submit the form below to chat more with us about the perfect tool kit for your organization.