Greenburgh Public Library’s Ground-Breaking App Initiatives

Introduction

In the digital age, staying connected with patrons is paramount for cultural and educational institutions. The Greenburgh Public Library (GPL) in Elmsford, New York has recognized this need and embraced a groundbreaking solution - mobile web apps. Let's explore how GPL has harnessed the power of Engage by Cell to enhance offerings and provide a seamless experience for patrons.

A Quest for Customization

GPL was eager to elevate the mobile experience for its patrons, however, they faced challenges with an existing county library app. The existing app's integration with GPL’s online catalog was not as seamless as desired, limiting the app's full potential. The team sought a solution that would not only offer accurate and up-to-date information about library events, digital collections, and services but also allow for personalization for the diverse needs of their patrons.

Discovering Engage by Cell

Enter Engage by Cell - a mobile web app platform that caught the attention of Library Director Christina Ryan-Linder during her visit to the Greenburgh Nature Center. Witnessing firsthand the effectiveness of the Engage by Cell app, GPL was convinced that they had found the solution they were searching for. Chek out the nature center app by scanning the QR code to the right.

With Engage by Cell, GPL had the freedom to construct their mobile app website based on the most frequented topics and sites visited on the library's website. This level of customization was a game-changer, allowing GPL to offer a custom experience the existing resources couldn't.

Seamless User & Staff Experience

One of the standout features of Engage by Cell is platform accessibility. Justin Sanchez, Librarian at GPL says, “Ease of use, for patrons and staff, was a big selling point - patrons would not have to download a physical app from the app store, can access all necessary information via the browser, and staff can easily fine-tune and customize features based on patron feedback.” Unlimited administrators have access to an online dashboard, where they can add or update content on the fly. This flexibility ensures that the mobile experience is continuously optimized to meet evolving needs and preferences.

Conclusion

The success stories of Greenburgh Public Library and Greenburgh Nature Center serve as a testament to the transformative power of Engage by Cell. By embracing this innovative mobile web app platform, these organizations have not only overcome challenges but have also elevated their offerings, providing patrons with a seamless and personalized experience. As we move forward in the digital era, Engage by Cell stands as a beacon of innovation, revolutionizing the way institutions connect with their audiences.

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