Text Messaging Statistics 2021
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Businesses using text messaging
![Texting-illustration](https://cdn.prod.website-files.com/6273c5b28232dbc92da507c8/62eaa0737a1891ebe3a8357e_Texting-illustration.png)
97% of companies found they communicated with consumers more efficiently after launching texting initiatives.
73% of businesses expect their budgets for text message marketing to increase in the next year.
68% of businesses use some form of texting today.
Consumer phone use
![16percent-check-texts-50x](https://cdn.prod.website-files.com/6273c5b28232dbc92da507c8/62eaa0737a18913d3aa83580_16percent-check-texts-50x.png)
Consumers check their phone more than 20 times a day, with 16% saying they check it more than 50 times.
![75percent-check-text-when-wake-up](https://cdn.prod.website-files.com/6273c5b28232dbc92da507c8/62eaa0737a18916774a83581_75percent-check-text-when-wake-up.png)
75% reported that they check it within 30 minutes of waking up.
![88percent-chat-bubble-with-phone](https://cdn.prod.website-files.com/6273c5b28232dbc92da507c8/62eaa0737a18915271a83582_88percent-chat-bubble-with-phone.png)
88% of people say that text messaging is the number one thing they use their phones for
![88percent-chat-bubble-with-phone-teal](https://cdn.prod.website-files.com/6273c5b28232dbc92da507c8/62eaa0737a189142a1a83587_88percent-chat-bubble-with-phone-teal.png)
88% of consumers say they ignore phone calls from businesses and unknown numbers “often” or “very often.”
![39percent-chat-bubble-with-phone-teal](https://cdn.prod.website-files.com/6273c5b28232dbc92da507c8/62eaa0737a189125f3a83588_39percent-chat-bubble-with-phone-teal.png)
Daily hourly smartphone use increased 39% during the COVID-19 pandemic.
Consumer preference for texting
![55percent-pie-graph](https://cdn.prod.website-files.com/6273c5b28232dbc92da507c8/62eaa0737a18918a69a8359c_55percent-pie-graph.png)
For sales and inquiries, 55% of consumers prefer to communicate over text.
![91percent-pie-graph](https://cdn.prod.website-files.com/6273c5b28232dbc92da507c8/62eaa0747a1891ce64a8359f_91percent-pie-graph.png)
91% of consumers have received a text message from a business — up from 76% in 2019.
Text message effectiveness
![98percent-pie-graph](https://cdn.prod.website-files.com/6273c5b28232dbc92da507c8/62eaa0737a18912d42a8359b_98percent-pie-graph.png)
98% of all text messages
are opened
![95percent-pie-graph](https://cdn.prod.website-files.com/6273c5b28232dbc92da507c8/62eaa0737a189189b8a8359d_95percent-pie-graph.png)
95% of text messages are opened and responded to within 3 minutes of being delivered
Ready to explore mobile solutions? Contact us today for a mobile technology brainstorming session!
![man-texting-illustration](https://cdn.prod.website-files.com/6273c5b28232dbc92da507c8/62eaa0737a18912fa7a8359e_man-texting-illustration.png)
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