Infographic

Text Messaging Statistics 2021


Businesses using
text messaging

Texting-illustration


97% of companies found they communicated with consumers more efficiently after launching texting initiatives.

73% of businesses expect their budgets for text message marketing to increase in the next year.

68% of businesses use some form of texting today.


Consumer phone use

16percent-check-texts-50x


Consumers check their phone more than 20 times a day
, with 16% saying they check it more than 50 times.

 

75percent-check-text-when-wake-up


75% reported
that they check it within 30 minutes of waking up.

 

 

88percent-chat-bubble-with-phone

88% of people say that text messaging is the number one thing they use their phones for

 

 

 

88percent-chat-bubble-with-phone-teal

88% of consumers say they ignore phone calls from businesses and unknown numbers “often” or “very often.”

 

 

 

39percent-chat-bubble-with-phone-teal

Daily hourly smartphone use increased 39% during the COVID-19 pandemic.

 

 

 

 

Consumer preference for texting

55percent-pie-graph

For sales and inquiries, 55% of consumers prefer to communicate over text.

 

 

91percent-pie-graph

91% of consumers have received a text message from a business — up from 76% in 2019.

 

 

Text message effectiveness

 

98percent-pie-graph

 

98% of all text messages
are opened

 

 

 

95percent-pie-graph

 

95% of text messages are opened and responded to within 3 minutes of being delivered

 

 

 

Ready to explore mobile solutions? Contact us today for a mobile technology brainstorming session!

man-texting-illustration

 


(415) 615-0150
info@engagebycell.com

 

 

 

 

Share
Previous Post
Next Post
6 Event Marketing Fails and How to Fix Them
Using Technology to Meet the Needs of Today’s Job Seekers
Event Hacks: Simple Tech for Event Managers
Demo: The Power of Text Messaging for Every Industry
Tech Trends for Museums and Attractions
The Science of Play at Work: Games for Greater Performance
What Workforce Professionals Need to Know About Apprenticeships
Community Resources and Distribution with Mobile Technology
How Does a Text messaging Platform Work?
"Should Your Non-Profit Attraction Invest in an Online Map?"
Better Team Communication: Break Barriers & Boost Productivity
Let's Talk Tourism
Workforce Partnership Revamps Statewide Communication Strategies
Goodwill's Strategies for Effective Workforce Communication
ACE Disposal Streamlines HR, Training, and Safety
Middlesex County Connects Job Seekers with Employers
Expert Panel on The Future of Visitor Services
Panel on Engaging Adult Education Students with Texting & Apps
HR & Training Guide to Effective Engagement
Learn How to Implement Text Messaging in Your Organization
Visitor Management Goes Mobile: Replace Aging Check-In Processes
Why Organizations Deploy Text Messaging, and How to Get Started
Amusement Park Eases Visitor Concerns with GPS Maps and Texting
Grant Management 101: Meet the Experts
Simple Ways to Implement Sustainable Tourism
Text Messaging and Mobile Web Apps Supported by WIOA Funds
Overworked Departments Embrace Mobile Tech to Improve Outreach
New Mobile Technology + AI Makes Strides in Workforce Development
Government Agencies Embrace Technologies to Improve Engagement
Destination Salem Leverages Smartphone Tour and GPS Mapper
Popular Park & Museum Find Success in Mobile GPS Maps & Apps
Greenburgh Public Library’s Ground-Breaking App Initiatives
WIOA Funding Now Available for Text Messaging
Introducing Mobile Technology in Safety Training & Communications
Engaging Students & Visitors With a Mobile Audio Guide
Microlearning & Mobile: Sticky Content with Efficient Delivery
Staff On-The-Go? This Casino Turns to Mobile to Increase Engagement
American Synthetic Rubber Co Empowers Employees with Mobile
Workforce Organization Reaches Job Seekers through Texting
HR Team Cuts Confusion with Mobile Resource Hub
How This Medical Center Trains and Supports Nonstop Staff
Engage By Cell Announces ChatGPT Integration
ChatGPT Improves Performance: Expert on AI In Everyday Work
10 Expert Tips to Boost SMS Marketing Platform Opt-Ins
Klehm Arboretum's Seasonal Smartphone Tour
Museum Expert on Steep Declines in Attendance and Engagement
Improving the Employee Experience with Today's Tech
10 Ways to Improve Emergency Response and Safety Training
Tufts Medicine Upgrades Onboarding & Leadership Training via Mobile
Text Message Marketing Expert Talks Implementing Texting
So You Want to be a Trainer? Subject Expert vs Trainer
Top 10 Texts Messages sent by WFD Organizations Today
Native Apps vs Mobile Web Apps: What's the Difference?
Navigation Solution Solves Visitor Challenges for Art Facility
Breaking the “Unemployment Office” Stigma
Our Hottest Solutions of 2022: Audio Tours & GPS Mappers
Student Created Digital Content for Immersive Campus Touring
How Digital Processes Continue to Improve Employee Health & Safety
GPS Mapper Use Case: Missouri Botanical Gardens
A Van Gogh Audio Guide at The Detroit Institute of Art
Workforce Pods feature Engage by Cell's Founder and CEO!
Fundraising: What You Should Be Paying Attention To
Workforce Development vs. The Great Resignation
Training Delivered Straight Into Your Employees’ Hands
How Mobile Technology Bridged Mary Kay's Global Communication Gap
Hospital Nurses Gamify Learning by Using Text Messaging
Making Fundraising at Events Easy with Mobile
Bring Members Closer Together with Non-Traditional Technology
How Mobile Takes the Friction Out of Fundraising
Fundraising for a Purpose
Best Practices for Fundraising Success
Guests Guide Themselves with GPS Mapper
City Department Managers Talk Text Messaging
Text Messaging for Organizations: How It Works & How To Work It
Microlearning Series Part 2 - How To Launch Micro-Content in Minutes
This Small Art Museum Shares Why It Went Mobile
What’s This Legal Aid Charity’s Secret to Success?
Boys and Girls Club Reveals The Best Way to Raise Money
High School Takes Live Auction Fundraiser to the Next Level
Laura Pohl Customer Experience Story
8 Ways Learning Institutions Use Technology for Mission Success
This Small Museum Shares How It Gets Kids Hooked on History
Small Town Shares How It Got Visitors Excited About It's History
This College Program Agrees: Mobile Really Gets Donors Engaged
Denver Public Schools Finds Great Success in Mobile Training
How This Cultural Museum Used Mobile To Tell Better Stories
How to Run a Successful Virtual Silent Auction
Performing Arts Organization Raised $5 Million During a Recession
Creating a Safer Work Environment with the COVID Vaccine Tracker
Introducing our new Mobile Benefits Guide
Your Employees, Your Learning Management System, and Engage by Cell
Text Messaging Statistics 2021
Nature Center Goes Digital with a Mobile Map and Guide
Why Institutions Choose Mobile Websites Over Apps
Training CASA Volunteers Through Mobile Learning Tools
The Mobile Solution Every Workforce Organization Needs
Top 7 Insights About Mobile Engagement Technology
Manufacturing Plant Supports Human Resources with Mobile
Multi-Franchise Stays Connected with a Distributed Workforce
Text-to-Give: Supporting Valley Children’s Hospital on Kids Day
Contact us for a demo and pricing
Message (optional)
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.