Reduce No-Shows. Save Staff Time. Improve the Jury Duty Experience.

Circuit clerk offices manage constant schedule changes, high call volume, and limited staff, all while serving jurors who are giving up work and family time to fulfill a civic duty. Outdated call-in systems and voicemail hotlines create confusion, frustration, and unnecessary courthouse visits.

‍

Text messaging solves this.

The Challenge

Across counties nationwide, circuit clerks face the same issues:

• Jurors forget dates or misunderstand instructions
• Cases are postponed or canceled, but jurors still arrive
• Staff rely on jurors calling a phone line for updates
• Judges lose time when jurors don’t appear as scheduled

A Better Way: Text Jurors

Instead of asking jurors to call in, staff send clear, timely text messages. Use texting to send:

• Jury duty reminders
• Same-day updates (postponed, delayed, conceled)
• Reporting instructions and arrival times
• Follow-up notifications when schedules change

How It Works

1. Citizen receives mailed letter informing them of jury selection, asking them to scan a QR code to join text notifications.
2. Citizen is automatically put into a list so clerks can send texts with all necessary updates.
3. Citizen receives updates on next steps via text message so nothing is missed.

Why Texting Works

• Messages are read within minutes
• Fewer inbound calls to clerk offices
• Improves juror attendance and preparedness
• Saves staff time and court resources

Simple for Staff. Easy for Jurors.

• No app download required
• Permission-based messaging
• Centralized system for court staff
• Built for government and public-sector use