Attend a FREE Webinar Click Here

 Back

Text Messaging Statistics 2021

Text Messaging Statistics 2021


Businesses using text messaging

Texting-illustration

97% of companies found they communicated with consumers more efficiently after launching texting initiatives.

73% of businesses expect their budgets for text message marketing to increase in the next year.

68% of businesses use some form of texting today.


Consumer phone use

16percent-check-texts-50x
Consumers check their phone more
than 20 times a day, with 16% saying they check it more than 50 times.

 

75percent-check-text-when-wake-up
75% reported
that they check it within 30 minutes of waking up.

 

 

88percent-chat-bubble-with-phone88% of people say that text messaging is the number one thing they use their phones for

 

 

 

88percent-chat-bubble-with-phone-teal88% of consumers say they ignore phone calls from businesses and unknown numbers “often” or “very often.”

 

 

 

39percent-chat-bubble-with-phone-tealDaily hourly smartphone use increased 39% during the COVID-19 pandemic.

 

 

 

 

Consumer preference for texting

55percent-pie-graphFor sales and inquiries, 55% of consumers prefer to communicate over text.

 

 

91percent-pie-graph91% of consumers have received a text message from a business — up from 76% in 2019.

 

 

Text message effectiveness

 

98percent-pie-graph

 
98% of all text messages
are opened
 
 
 
95percent-pie-graph
 
95% of text messages are opened and responded to within 3 minutes of being delivered
 
 
 
Ready to explore mobile solutions? Contact us today for a mobile technology brainstorming session!
man-texting-illustration
 

SIGN UP FOR A FREE DEMO TODAY


(415) 615-0150
info@engagebycell.com

 

 

 

 

Text Messaging Statistics 2021

Sign up for a free demo